Privacy Policy
At Boutique Wines, we are dedicated to safeguarding your personal data and ensuring your privacy. This policy explains how we collect, store, and process your information. By using our website https://www.boutiquewines.ie, you agree to the practices described in this policy.
All personal data provided on our website is controlled by Boutique Wines (the Data Controller). If your data is shared with any third parties (Data Processors), they are contractually required to handle your information in line with this policy and in compliance with the General Data Protection Regulation (GDPR).
Data We Collect
We collect and store personal information that you provide directly or through our website interactions, such as:
- Name
- Billing/Delivery Address
- Email Address
- Phone Number
- Confirmation of age (18+)
We may also collect your payment information, though it is processed through secure third-party platforms.
Automatically Collected Information
When you visit our website, we may collect certain technical data automatically, such as:
- IP Address
- Device type
- Browser type and version
- Operating system
- Page interactions and browsing activity
This helps us improve our services and tailor content for a better customer experience.
How We Use Your Information
We use your personal data for the following purposes:
- Processing and delivering orders
- Communicating with you regarding orders or customer support inquiries
- Sending marketing communications (with your consent)
- Personalizing your experience on our website
- Ensuring legal and regulatory compliance
Third-Party Sharing
We may engage trusted third parties (Data Processors) to assist in fulfilling orders, processing payments, and managing our website. Examples include:
- Payment gateways (e.g., Stripe, PayPal)
- Delivery services
- Email service providers
These third parties only have access to the information necessary to perform their specific functions and are contractually obligated to handle your data in accordance with this policy. They are not permitted to use your information for any other purposes.
Data Security
We are committed to protecting your personal data. All information is securely stored on servers located within the European Economic Area (EEA), and any data transferred outside the EEA will be handled in compliance with GDPR standards.
Our website uses SSL (Secure Sockets Layer) encryption to protect your data during transmission, ensuring that your personal information, including payment details, is kept secure. Payment information is processed through third-party providers and is not stored on our servers.
Accessing and Managing Your Data
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate information
- Request deletion of your personal data
- Object to certain types of data processing (e.g., marketing)
- Withdraw your consent at any time
To manage your personal details, you can log into your account on our website. For any specific requests or to exercise your rights under GDPR, you can contact us at [email protected].
Subject Access Requests (SAR)
Under GDPR, you may request a copy of the personal data we hold about you by submitting a Subject Access Request (SAR). To make such a request, please contact us.
Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. This includes retaining data for record-keeping, taxation, or dispute resolution.
Minors
Our website and services are intended for individuals aged 18 and over. We do not knowingly collect or process any personal data from individuals under the age of 18. If you believe we have collected such data, please contact us, and we will take appropriate steps to delete it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When changes are made, the updated policy will be posted on this page, and we will revise the “Last Updated” date accordingly.
Contact Us
If you have any questions or concerns regarding this privacy policy or how we handle your personal data, please contact us at:
Boutique Wines
Email: info@boutiquewines.ie
Phone: 01 8818811
Address: 17 Dame Street, Dublin 2, D02 FF66
Cookie Policy
Our website uses cookies to enhance your browsing experience and to help us understand how visitors interact with our site. A cookie is a small text file placed on your device when you visit a website, allowing the site to remember your actions and preferences over time.
Types of Cookies We Use
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Essential Cookies
These cookies are necessary for the operation of our website. They allow you to navigate the site, access secure areas, and make use of basic functions such as the shopping cart. Without these cookies, some parts of the site may not function properly. -
Performance and Analytics Cookies
We use analytics tools, such as Google Analytics, to collect information about how visitors use our website. These cookies track data such as:- Pages visited and the time spent on them
- Click-through rates
- How you arrived at the website (e.g., via a search engine or a link)
- Your general geographic location (not your exact address)
This information helps us improve the functionality of our website, measure the effectiveness of marketing campaigns, and enhance the user experience. All data collected is anonymized and aggregated, meaning it does not personally identify you.
-
Functional Cookies
These cookies allow our website to remember choices you’ve made, such as your preferred language or region, and provide enhanced, more personalized features. For example, they can help remember your login information so you don’t have to re-enter it each time you visit. -
Targeting/Advertising Cookies
We may use cookies to deliver advertisements that are more relevant to you and your interests. These cookies can remember that you visited our website and may share this information with third parties, such as advertising platforms. This allows us to display personalized ads when you visit other websites or social media platforms.
Third-Party Cookies
Some cookies on our website are placed by third-party services. These cookies are set by external providers such as:
- Google Analytics (for traffic analysis and performance tracking)
- Social media platforms (for integrating social sharing buttons)
- Advertising networks (for personalized ads based on your browsing activity)
These third parties may use the information collected by their cookies in accordance with their own privacy policies.
Cookie Consent and Management
When you visit our website for the first time, you will see a cookie consent banner. By clicking “Accept” on the banner, you consent to the use of cookies as described in this policy.
You have the right to withdraw your consent at any time by managing your cookie preferences through your browser settings. Here’s how to control cookies on some of the most popular browsers:
- Google Chrome: Go to
Settings>Privacy and Security>Cookies and other site data - Firefox: Go to
Options>Privacy & Security>Cookies and Site Data - Safari: Go to
Preferences>Privacy>Manage Website Data - Edge: Go to
Settings>Cookies and site permissions
Please note that blocking or disabling certain cookies may affect your experience on our website and some functions, such as shopping cart functionality or personalized recommendations, may not work as intended.
Cookie Retention
Cookies are stored on your device for varying durations, depending on their type:
- Session cookies: These are temporary cookies that expire once you close your browser.
- Persistent cookies: These remain on your device until they expire or you delete them manually.
Google Analytics
We use Google Analytics to collect and analyze information about how visitors use our site. Google Analytics uses cookies to gather data on:
- Website traffic
- Visitor behavior (such as pages visited and the time spent on each)
- Traffic sources (how users find our website)
- Device and browser information
This data helps us improve the performance of our website and make informed decisions about content and marketing strategies. Google Analytics anonymizes IP addresses, ensuring that no personally identifiable information is collected.
Updated 11/09/2024